RBFCU always why don’t we you down with Poor Customer support

Great up to now

All is well so far, They have among reasonable mortgage costs, just $750 running fee and give you choice to pick quicker rates after once locking this new cost should your cost go down before closure, and this took place in my own situation. Have a tendency to upgrade the brand new remark post personal

Hello, we appreciate the fresh new rating consequently they are happy to learn everything is going really along with your mortgage. Should you have any queries inside techniques, excite feel free to reach aside for advice.

Our very own 2022 Visibility Declaration features arrived

RBFCU constantly let us united states off whenever we need these to action up and help in a tricky situation. Immediately following investing couple of hours on the cell phone having Amazon’s over and you can beyond CS to locate an arbitrary repeating costs connected with an old current email address. I entitled RBFCU because the costs out of Craigs list written numerous overdrafts. We explained the challenge. Brandon, said our very own policy is that you need a letter on paper, name Amazon back and demand this letter. I wanted to understand why I wanted to go through several other thorough process when they you’ll certainly see the refunds regarding Auction web sites coming using. Craigs list refunded most of the penny. Brandon generally told you, it is our policy to accomplish only you are able to to assist the customers over time off you want. Our policies are not flexible, no matter your position we have a single size fit plan. Zero letter. No assist. Most creditors commonly actually enforcing overdrafts, another indication one customers are maybe not important. Chase features advanced level CS. Take some cards.

Hey Ronette, this might be unfortunate to listen about your current experience locate help with charge. We want to collect increased detail therefore we lookup subsequent towards the situation. Please give us an email to help you or private message us through our official social media users, as well as your name and you will phone number.

RBFCU is without question ideal for me personally

RBFCU has become higher when I have made use of them. It’s difficult to conquer new pricing We have gotten from their store. Their site was simpler to have fun with, and you will a software might be great.

Hey Rugged, i certainly take pleasure in the five-celebrity rating. We would appreciate their opinions on the consumer experience on the site, therefore possess an application to have people. You could install they off Yahoo Enjoy or the App Store: Thank you for your membership!

We placed on re-finance my vehicle via…

I put on re-finance my car via RBFCU. This type of person tear offs. These were planning to re-finance lowering my interest rate from the smaller than step one% and you may decreasing my personal payments from the $sixty thirty day period however, including 14 much more money including several far more thousands of dollars back at my prevent rate. These were just in it so you’re able to bang me more than my newest monetary institution

Hello, we know you really have frustrations toward auto re-finance present were given payday loans no verification. We’re disappointed to learn that it and would like to notify we about your question. Delight reach out to united states in the along with your complete name so we will appear then for the this case.

Shady Company Profiteering

We have never had a negative financial feel until now. RBFCU are heartless and although We made a blunder because of the typing a wrong number for paypal each and every time paypal tried to re-process…many time inside a twenty-four hour months. Rbfcu energized a fee of $2 hundred as a whole. I got merely started membership and you will my daughters family savings had come joined happen to when move information. I called the lending company Immediately and you may corrected itthru PayPal however, PP went on so you’re able to re-techniques they with the completely wrong information thus each time they did, the newest RBFCU pc charged me personally. Rbfcu didn’t care and attention even though it is actually a human/computers error and won’t invest in reverse the fresh new fees. I shielded the new overdraft fees immediately…nonetheless however would not opposite these types of charges. I discovered you to thoroughly unethical and you may amateurish. I remaining the lending company once using an hour or so with the department movie director whom conveyed knowledge and you may told you “we will be willing to see you midway“ immediately after which she told you she’d need to get they acknowledged of the their manager… We felt like I happened to be in the an excellent used car dealership. She kept for approximately twenty minutes following when she came right back… She said nope the woman supervisor won’t agree they whatsoever therefore i is actually SOL , I will maybe not believe that given that an alternative consumer… Just who generated an error when transferring pointers whenever PayPal continued to help you processes wrongly even in the event I’d changed my debit credit advice you to definitely Rbfcu would not reverse these types of costs. I leftover at that moment (they could not care and attention quicker) and you will went along to Freeze Bank which surely felt that howRBFCU Treated Myself disgraceful. I’m nonetheless in the shock and you can would never highly recommend Rbfcu so you can somebody. I’d heard of their “advanced level customer support” but unfortunately which is no way the truth.

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